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The Charles Aris BPO Report is a new quarterly communication set to relay the latest news and insights we're seeing across the business process outsourcing space, as well as career opportunities we're working to fill on behalf of our client organizations.

The BPO & Call Center executive recruiting practice is led by Charles Aris practice leader Michael Riek, a 15-year veteran of the industry and former president of Fusion BPO Services Inc.

Michael's extensive knowledge of the BPO and call center space, in conjunction with the Charles Aris 14-Step Priority Search Process, enables our functional recruiting team to identify, qualify and attract the industry's leading talent to fill mission-critical hiring needs for our clients.

To learn more about Michael's BPO & Call Center recruiting practice, give him a call at (336) 378-1818, extension 9106, or email him at